Diptyque Paris Luxury Fragrance House has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris’ 5th arrondissement at 34 Boulevard Saint Germain.
Position Overview:
We are seeking an HR Business Partner, West Coast to oversee human resources operations across a designated retail and wholesale region. This role will also play a critical part in supporting the recruitment needs for retail roles (including new store openings), wholesale positions, and junior-level corporate roles. The ideal candidate will excel in managing regional HR strategy, fostering employee engagement, and driving talent acquisition efforts to support business growth. This position requires a proactive and collaborative professional with experience in both retail and wholesale environments.
Key Responsibilities:
• Partner with retail and wholesale leaders to align HR strategies with business objectives across the assigned region
• Provide guidance on employee relations, workforce planning, and performance management
• Ensure HR policies, practices, and procedures are consistently implemented and comply with labor laws
• Own performance management processes in partnership with regional leadership
• Partner with HR Leadership to execute performance reviews
• Visit retail stores and build relationships with teams and managers through formal store visits, regional calls and partnerships
• Lead full-cycle recruitment for retail and wholesale Store Manager and leadership roles in the region, including hiring for new store openings.
• Manage job postings, reference checks, and processes for all retail roles across the organization
• Oversee the hiring process for junior-level corporate roles as needed, ensuring a seamless candidate experience
• Collaborate with hiring managers to develop job descriptions, source talent, conduct interviews, and manage offers
• Provide training, onboarding, and HR support to ensure a successful launch of new locations
• Help builda positive workplace culture through regular communication and engagement initiatives with retail teams
• Support managers in coaching, developing, and retaining top talent across retail and wholesale teams
• Act as a trusted advisor to leaders and employees, providing solutions to HR-related issues
• Conduct exit interviews and provide recommendations for improving retention
• Support in reporting and analysis of employment reporting and partner with HR coordinator to ensure timely reports
• Manage onboarding process as needed
• Participate in or lead ad hoc HR Projects
Qualifications:
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 5+ years of HR experience, with a focus on retail and/or wholesale industries
• Proven experience in recruitment, especially for high-volume retail and junior corporate roles
• Strong knowledge of HR best practices and employment laws
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work in a fast-paced environment with competing priorities
• Proficiency in HRIS systems, applicant tracking systems (ATS), and Microsoft Office Suit
• Experience managing HR operations for multi-site retail locations
• Knowledge of wholesale recruitment and talent development
• Prior involvement in new store openings and corporate talent acquisition preferred
This position can be based out of NYC or California
Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.
The salary offered will be determined based on candidates’ relevant skills, experience, and geographic region. We leverage salary transparency in every market for a seamless candidate experience. In addition to base salary, the total compensation package for this position may include bonus potential, competitive benefits, and other perks.
